We built UnitiBase by working with union staff in union offices. We looked at existing systems and worked to make UnitiBase better.
Today UnitiBase is tested and operating. We still work with unions, but now to extend and enhance the system to make it the most efficient and powerful membership and management system it can be.
It probably has everything you want in a membership system. But if it doesn't, we can work with you and your team to build it.
Gavin Wills and Mark Kuiphuis
Developers of UnitiBase
Conventional information is recorded for members and may be maintained by authorised union staff and by members themselves via private online accounts.
The UnitiBase Companies structure offers much greater power and flexibility than normally found in a membership system. It supports multiple branches and multiple addresses per branch, multiple contacts and roles. In this respect it is more like a CRM system for unions than a standard membership system.
Projects are jobs that occurs at one or more sites. In the construction sector it is usually a construction or refurbishment project that occurs on a single site. UnitiBase supports the assignment of both members and companies to projects.
Charging and payments are the most complex part of any membership system. This is the area where UnitiBase provides the most control and support to users to avoid errors and maximise efficiency.
Most of the client-specific automation occurs here. One UnitiBase installation, for example, is set up to automatically terminate a member's direct debit arrangement after successive defaults, reset their balance, move them to invoice, generate an invoice for the remainder of the term, and notify their responsible organiser.
UnitiBase supports different approaches to charging – in advance or arrears, periodic payments, etc. It supports discounts for particular payment channels.
Members can pay using conventional methods and channels such as physical media, BPay, direct debit from bank and credit card accounts, payroll deductions and on-line payments.
Like most systems UnitiBase provides standard (set) reports and the ability to retrieve lists of members based on flexible search criteria.